Student Loan Servicing Alliance

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

SLSA · 8 hours ago
@SLSAorg

Applying for #college? Be sure to incorporate financial planning into college prep discussions. Students: understand the cost of each year of school, how school will be paid for & the financial commitment required when taking out #studentloans. Read more: https://t.co/dJw1eU68hW https://t.co/M3WiNOJ926

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SLSA · 3 days ago
@SLSAorg

Are you prepared for federal #studentloans to resume in #May2022? Perhaps an Income-Driven Repayment (IDR) Plan can help reduce your monthly payment & set you on a path to #studentloan forgiveness. Contact your Student Loan Servicer now & read more here: https://t.co/sgExRbPLzX https://t.co/zfLOY7ZhFO

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SLSA · 6 days ago
@SLSAorg

#StudentLoan Scam Alert: Do not engage with any company asking you to pay “enrollment” “subscription” or “maintenance” fees to enroll you in repayment or forgiveness plans for #studentloans. Loan Servicers provide these services at no charge. Learn more: https://t.co/L4gdbzKMS4 https://t.co/98iwa4VIOC

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SLSA · 1 week ago
@SLSAorg

ATTENTION: federal #studentloan payments will resume #May2022. Use the next 4 months to prepare your budget to include monthly payments on your #studentloans. Don't forget to reconnect with your Loan Servicer to ensure you're enrolled in the repayment plan that's right for you. https://t.co/3KtqYZZ0o0

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SLSA · 1 week ago
@SLSAorg

Federal #studentloans are entering repayment in #May2022, but what should you do if you're struggling with your Private #studentloan? Contact your loan Servicer now. Options are available to help support private student loan borrowers experiencing financial distress. https://t.co/wb0Iy0Zx2S

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SLSA · 1 week ago
@SLSAorg

According to a new @CFPB report, consumer complaints about Private #studentloans remain extremely low –just 0.2% among the 835,300 total consumer financial product complaints received by the Bureau between September 2020 to August 2021. Report: https://t.co/1KoXLmlJQp https://t.co/S0XnNLX6Y7

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Student Loan Servicing Alliance

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

SLSA · 8 hours ago
@SLSAorg

Applying for #college? Be sure to incorporate financial planning into college prep discussions. Students: understand the cost of each year of school, how school will be paid for & the financial commitment required when taking out #studentloans. Read more: https://t.co/dJw1eU68hW https://t.co/M3WiNOJ926

View on Twitter

0

0

SLSA · 3 days ago
@SLSAorg

Are you prepared for federal #studentloans to resume in #May2022? Perhaps an Income-Driven Repayment (IDR) Plan can help reduce your monthly payment & set you on a path to #studentloan forgiveness. Contact your Student Loan Servicer now & read more here: https://t.co/sgExRbPLzX https://t.co/zfLOY7ZhFO

View on Twitter

0

0

SLSA · 6 days ago
@SLSAorg

#StudentLoan Scam Alert: Do not engage with any company asking you to pay “enrollment” “subscription” or “maintenance” fees to enroll you in repayment or forgiveness plans for #studentloans. Loan Servicers provide these services at no charge. Learn more: https://t.co/L4gdbzKMS4 https://t.co/98iwa4VIOC

View on Twitter

0

0

SLSA · 1 week ago
@SLSAorg

ATTENTION: federal #studentloan payments will resume #May2022. Use the next 4 months to prepare your budget to include monthly payments on your #studentloans. Don't forget to reconnect with your Loan Servicer to ensure you're enrolled in the repayment plan that's right for you. https://t.co/3KtqYZZ0o0

View on Twitter

1

1

SLSA · 1 week ago
@SLSAorg

Federal #studentloans are entering repayment in #May2022, but what should you do if you're struggling with your Private #studentloan? Contact your loan Servicer now. Options are available to help support private student loan borrowers experiencing financial distress. https://t.co/wb0Iy0Zx2S

View on Twitter

0

0

SLSA · 1 week ago
@SLSAorg

According to a new @CFPB report, consumer complaints about Private #studentloans remain extremely low –just 0.2% among the 835,300 total consumer financial product complaints received by the Bureau between September 2020 to August 2021. Report: https://t.co/1KoXLmlJQp https://t.co/S0XnNLX6Y7

View on Twitter

0

0