Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

 

19 hours ago
#DidYouKnow a federal #studentloan income-driven repayment (IDR) plan, may provide eligibility for #StudentLoanForgiveness? Under 4 types of IDR plans, any remaining loan balance is forgiven at the end of your repayment period. Call your #StudentLoanServicer now to learn more. https://t.co/NuxF9Yaf9Z SLSAorg photo
2 days ago
#BREAKING The tools, options & flexibilities provided by #StudentLoanServicers & lenders to support borrowers during #COVID19 pandemic are working. #PrivateStudentLoan delinquency & default rates remain historically low & demonstrate low distress among #studentloan borrowers. https://t.co/BpBuJfIVxV SLSAorg photo
3 days ago
#BREAKING: Forbearance use among #PrivateStudentLoan borrowers dropped 48% in Q3 2020 as borrowers successfully resumed payments. Short-term use of forbearance voluntarily offered by lenders likely prevented #studentloan delinquencies & defaults in 2020, said @MeasureOneInc https://t.co/VBMv6oQIen SLSAorg photo
5 days ago
#DidYouKnow most federal #studentloan payments and interest have been paused through September 30th? If you can keep making payments or make extra payments, contact your #StudentLoanServicer now. During this zero interest period all payments directly reduce your loan balance. https://t.co/70YMKE9N2C SLSAorg photo
1 week ago
Eligible for #Teacher #StudentLoanForgiveness? If you taught full-time for 5 yrs in low-income school or educational service agency, you may be eligible for federal #studentloan forgiveness up to $17,500. Terms set by Congress are complicated, learn more: https://t.co/GWbIAgX34f https://t.co/Wka8fezxpx SLSAorg photo
1 week ago
#BREAKING: Rate of delinquency among #PrivateStudentLoan borrowers remains at historic low levels during the #pandemic. @MeasureOneInc report finds just 2.1% of private borrowers entered early state #studentloan delinquency in Q3 2020, compared to 2.5% in Q3 2019. https://t.co/tjvxfvD2S5 SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

19 hours ago
#DidYouKnow a federal #studentloan income-driven repayment (IDR) plan, may provide eligibility for #StudentLoanForgiveness? Under 4 types of IDR plans, any remaining loan balance is forgiven at the end of your repayment period. Call your #StudentLoanServicer now to learn more. https://t.co/NuxF9Yaf9Z SLSAorg photo
2 days ago
#BREAKING The tools, options & flexibilities provided by #StudentLoanServicers & lenders to support borrowers during #COVID19 pandemic are working. #PrivateStudentLoan delinquency & default rates remain historically low & demonstrate low distress among #studentloan borrowers. https://t.co/BpBuJfIVxV SLSAorg photo
3 days ago
#BREAKING: Forbearance use among #PrivateStudentLoan borrowers dropped 48% in Q3 2020 as borrowers successfully resumed payments. Short-term use of forbearance voluntarily offered by lenders likely prevented #studentloan delinquencies & defaults in 2020, said @MeasureOneInc https://t.co/VBMv6oQIen SLSAorg photo
5 days ago
#DidYouKnow most federal #studentloan payments and interest have been paused through September 30th? If you can keep making payments or make extra payments, contact your #StudentLoanServicer now. During this zero interest period all payments directly reduce your loan balance. https://t.co/70YMKE9N2C SLSAorg photo
1 week ago
Eligible for #Teacher #StudentLoanForgiveness? If you taught full-time for 5 yrs in low-income school or educational service agency, you may be eligible for federal #studentloan forgiveness up to $17,500. Terms set by Congress are complicated, learn more: https://t.co/GWbIAgX34f https://t.co/Wka8fezxpx SLSAorg photo
1 week ago
#BREAKING: Rate of delinquency among #PrivateStudentLoan borrowers remains at historic low levels during the #pandemic. @MeasureOneInc report finds just 2.1% of private borrowers entered early state #studentloan delinquency in Q3 2020, compared to 2.5% in Q3 2019. https://t.co/tjvxfvD2S5 SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

19 hours ago
#DidYouKnow a federal #studentloan income-driven repayment (IDR) plan, may provide eligibility for #StudentLoanForgiveness? Under 4 types of IDR plans, any remaining loan balance is forgiven at the end of your repayment period. Call your #StudentLoanServicer now to learn more. https://t.co/NuxF9Yaf9Z SLSAorg photo
2 days ago
#BREAKING The tools, options & flexibilities provided by #StudentLoanServicers & lenders to support borrowers during #COVID19 pandemic are working. #PrivateStudentLoan delinquency & default rates remain historically low & demonstrate low distress among #studentloan borrowers. https://t.co/BpBuJfIVxV SLSAorg photo
3 days ago
#BREAKING: Forbearance use among #PrivateStudentLoan borrowers dropped 48% in Q3 2020 as borrowers successfully resumed payments. Short-term use of forbearance voluntarily offered by lenders likely prevented #studentloan delinquencies & defaults in 2020, said @MeasureOneInc https://t.co/VBMv6oQIen SLSAorg photo
5 days ago
#DidYouKnow most federal #studentloan payments and interest have been paused through September 30th? If you can keep making payments or make extra payments, contact your #StudentLoanServicer now. During this zero interest period all payments directly reduce your loan balance. https://t.co/70YMKE9N2C SLSAorg photo
1 week ago
Eligible for #Teacher #StudentLoanForgiveness? If you taught full-time for 5 yrs in low-income school or educational service agency, you may be eligible for federal #studentloan forgiveness up to $17,500. Terms set by Congress are complicated, learn more: https://t.co/GWbIAgX34f https://t.co/Wka8fezxpx SLSAorg photo
1 week ago
#BREAKING: Rate of delinquency among #PrivateStudentLoan borrowers remains at historic low levels during the #pandemic. @MeasureOneInc report finds just 2.1% of private borrowers entered early state #studentloan delinquency in Q3 2020, compared to 2.5% in Q3 2019. https://t.co/tjvxfvD2S5 SLSAorg photo

Student Loan Servicing Alliance

1100 Connecticut Avenue NW
Suite 1200
Washington, DC 20036

(202) 955-6055
info@slsa.net
https://slsa.net/

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