Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

 

1 week ago
Wondering if you could benefit from Public Service Loan Forgiveness (PSLF)?
This chart could help give you the answer in under five seconds.

Check out #2 in our latest blog for more info: https://t.co/sdnhd2kNih https://t.co/f3rhyTlDjk
SLSAorg photo
2 weeks ago
CFPB continues enforcement actions against debt relief firms that are harming borrowers. You real servicer can provide you all the options without charging you more - you don't need to pay a third party. #realservicers #cfpb #ftc #studentloans #fraud
https://t.co/AKINcLFqws
2 weeks ago
RT @WellsFargo: Making plans for college? The #FAFSA is an important part of the process. Here’s what you need to know. https://t.co/tPPzYFzT3T https://t.co/vpC3oiN0mR SLSAorg photo
2 weeks ago
. @EDAnalyst of @CampusLogic argues for improving the delivery of financial literacy tools in order to better assist #TodaysStudents with understanding their #financialaid award letters. https://t.co/1cMfJwbzb1
3 weeks ago
👩‍🏫 TEACHERS! We want to remind you that the TEACH Grant annual certification deadline is Oct. 31, 2019. Here's what you need to know: https://t.co/Y3aZTzS0cO https://t.co/kG79nMbyJu SLSAorg photo
4 weeks ago
Around 80% of those surveyed by @pewtrusts believe both that borrowers need to do more to prioritize repayment on their loans and that the government should make it easier. Are there ways we can create policy that will help encourage and allow both?
https://t.co/ERyLqIb3FT

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

1 week ago
Wondering if you could benefit from Public Service Loan Forgiveness (PSLF)?
This chart could help give you the answer in under five seconds.

Check out #2 in our latest blog for more info: https://t.co/sdnhd2kNih https://t.co/f3rhyTlDjk
SLSAorg photo
2 weeks ago
CFPB continues enforcement actions against debt relief firms that are harming borrowers. You real servicer can provide you all the options without charging you more - you don't need to pay a third party. #realservicers #cfpb #ftc #studentloans #fraud
https://t.co/AKINcLFqws
2 weeks ago
RT @WellsFargo: Making plans for college? The #FAFSA is an important part of the process. Here’s what you need to know. https://t.co/tPPzYFzT3T https://t.co/vpC3oiN0mR SLSAorg photo
2 weeks ago
. @EDAnalyst of @CampusLogic argues for improving the delivery of financial literacy tools in order to better assist #TodaysStudents with understanding their #financialaid award letters. https://t.co/1cMfJwbzb1
3 weeks ago
👩‍🏫 TEACHERS! We want to remind you that the TEACH Grant annual certification deadline is Oct. 31, 2019. Here's what you need to know: https://t.co/Y3aZTzS0cO https://t.co/kG79nMbyJu SLSAorg photo
4 weeks ago
Around 80% of those surveyed by @pewtrusts believe both that borrowers need to do more to prioritize repayment on their loans and that the government should make it easier. Are there ways we can create policy that will help encourage and allow both?
https://t.co/ERyLqIb3FT

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

1 week ago
Wondering if you could benefit from Public Service Loan Forgiveness (PSLF)?
This chart could help give you the answer in under five seconds.

Check out #2 in our latest blog for more info: https://t.co/sdnhd2kNih https://t.co/f3rhyTlDjk
SLSAorg photo
2 weeks ago
CFPB continues enforcement actions against debt relief firms that are harming borrowers. You real servicer can provide you all the options without charging you more - you don't need to pay a third party. #realservicers #cfpb #ftc #studentloans #fraud
https://t.co/AKINcLFqws
2 weeks ago
RT @WellsFargo: Making plans for college? The #FAFSA is an important part of the process. Here’s what you need to know. https://t.co/tPPzYFzT3T https://t.co/vpC3oiN0mR SLSAorg photo
2 weeks ago
. @EDAnalyst of @CampusLogic argues for improving the delivery of financial literacy tools in order to better assist #TodaysStudents with understanding their #financialaid award letters. https://t.co/1cMfJwbzb1
3 weeks ago
👩‍🏫 TEACHERS! We want to remind you that the TEACH Grant annual certification deadline is Oct. 31, 2019. Here's what you need to know: https://t.co/Y3aZTzS0cO https://t.co/kG79nMbyJu SLSAorg photo
4 weeks ago
Around 80% of those surveyed by @pewtrusts believe both that borrowers need to do more to prioritize repayment on their loans and that the government should make it easier. Are there ways we can create policy that will help encourage and allow both?
https://t.co/ERyLqIb3FT

Student Loan Servicing Alliance

1100 Connecticut Avenue NW
Suite 1200
Washington, DC 20036

(202) 955-6055
info@slsa.net
https://slsa.net/

Member Login