Latest Posts
CFPB Student Loan Complaints Remain Very Low
SLSA Proposals to Ease Borrowers’ Return to Federal Loan Repayment
2020-2021 Board of Directors
CFPB Complaint Data Shows Student Loan Complaints Continue to Decline
SLSA Members Continue to Offer Flexibility on Private Student Loans Due to Pandemic
SLSA Supports CARES Act Relief for All Federal Borrowers
View All Policy Resources
Student Loan Servicing Alliance
The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners. Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.
SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers. We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education. In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families
While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.
Twitter Feed
#STUDENTLOAN MYTH: Federal #studentloans have the lowest interest rates. Generally true. But for some borrowers with good credit or a cosigner, private loan interest rates may be very similar to federal loans. Research your options to plan your financial future. #KnowYourLoan https://t.co/EdcAJbpWWd
#Parents & #CollegeStudents: It’s important to make informed choices when selecting your #studentloans. Do you know the “stages” of a federal or private student loan? Check out @Nelnet's helpful explanation of what to expect during the life of your loan https://t.co/yfvKzYTAOd https://t.co/yInFGIQwYV
Do you know how to spot a #StudentLoan SCAM? @FTC & @CFPB have identified “debt relief companies” targeting student loan borrowers. Here’s what you should know if a company is promising to help you reduce your student loan debt. #KnowYourLoan #AvoidStudentLoanScams https://t.co/3gh02Ep8wE
Monthly student loan payments are scheduled to resume after Dec. 31, 2020. Income-driven repayment plans may offer an affordable monthly payment. Learn more about the different plans available: https://t.co/5UWiU8eAwQ https://t.co/tUyUKo8cFE
Do You Have a Federal #StudentLoan? #Covid_19 relief has been extended through December 31, 2020 for Direct Loans & FFEL program loans owned by @usedgov. Contact your #StudentLoanServicer to understand the options available to provide relief. #StudentLoanServicersSupportYou https://t.co/QgCMN0ReV8
#STUDENTLOAN FACTS: Most student loan complaints pertain to borrower frustration w/ loan terms and rules – set by #Congress or a lender – and are generally outside the control of the #StudentLoanServicers working to support borrowers w/ loan repayment. #HowStudentLoansWork https://t.co/l3WeEBzM42
Student Loan Servicing Alliance
The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners. Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.
SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers. We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education. In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families
While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.
Latest Posts
CFPB Student Loan Complaints Remain Very Low
SLSA Proposals to Ease Borrowers’ Return to Federal Loan Repayment
2020-2021 Board of Directors
CFPB Complaint Data Shows Student Loan Complaints Continue to Decline
SLSA Members Continue to Offer Flexibility on Private Student Loans Due to Pandemic
SLSA Supports CARES Act Relief for All Federal Borrowers
View All Policy Resources
Twitter Feed
#STUDENTLOAN MYTH: Federal #studentloans have the lowest interest rates. Generally true. But for some borrowers with good credit or a cosigner, private loan interest rates may be very similar to federal loans. Research your options to plan your financial future. #KnowYourLoan https://t.co/EdcAJbpWWd
#Parents & #CollegeStudents: It’s important to make informed choices when selecting your #studentloans. Do you know the “stages” of a federal or private student loan? Check out @Nelnet's helpful explanation of what to expect during the life of your loan https://t.co/yfvKzYTAOd https://t.co/yInFGIQwYV
Do you know how to spot a #StudentLoan SCAM? @FTC & @CFPB have identified “debt relief companies” targeting student loan borrowers. Here’s what you should know if a company is promising to help you reduce your student loan debt. #KnowYourLoan #AvoidStudentLoanScams https://t.co/3gh02Ep8wE
Monthly student loan payments are scheduled to resume after Dec. 31, 2020. Income-driven repayment plans may offer an affordable monthly payment. Learn more about the different plans available: https://t.co/5UWiU8eAwQ https://t.co/tUyUKo8cFE
Do You Have a Federal #StudentLoan? #Covid_19 relief has been extended through December 31, 2020 for Direct Loans & FFEL program loans owned by @usedgov. Contact your #StudentLoanServicer to understand the options available to provide relief. #StudentLoanServicersSupportYou https://t.co/QgCMN0ReV8
#STUDENTLOAN FACTS: Most student loan complaints pertain to borrower frustration w/ loan terms and rules – set by #Congress or a lender – and are generally outside the control of the #StudentLoanServicers working to support borrowers w/ loan repayment. #HowStudentLoansWork https://t.co/l3WeEBzM42
Student Loan Servicing Alliance
The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners. Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.
SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers. We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education. In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families
While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.
Latest Posts
CFPB Student Loan Complaints Remain Very Low
SLSA Proposals to Ease Borrowers’ Return to Federal Loan Repayment
2020-2021 Board of Directors
CFPB Complaint Data Shows Student Loan Complaints Continue to Decline
SLSA Members Continue to Offer Flexibility on Private Student Loans Due to Pandemic
SLSA Supports CARES Act Relief for All Federal Borrowers
View All Policy Resources
Twitter Feed
#STUDENTLOAN MYTH: Federal #studentloans have the lowest interest rates. Generally true. But for some borrowers with good credit or a cosigner, private loan interest rates may be very similar to federal loans. Research your options to plan your financial future. #KnowYourLoan https://t.co/EdcAJbpWWd
#Parents & #CollegeStudents: It’s important to make informed choices when selecting your #studentloans. Do you know the “stages” of a federal or private student loan? Check out @Nelnet's helpful explanation of what to expect during the life of your loan https://t.co/yfvKzYTAOd https://t.co/yInFGIQwYV
Do you know how to spot a #StudentLoan SCAM? @FTC & @CFPB have identified “debt relief companies” targeting student loan borrowers. Here’s what you should know if a company is promising to help you reduce your student loan debt. #KnowYourLoan #AvoidStudentLoanScams https://t.co/3gh02Ep8wE
Monthly student loan payments are scheduled to resume after Dec. 31, 2020. Income-driven repayment plans may offer an affordable monthly payment. Learn more about the different plans available: https://t.co/5UWiU8eAwQ https://t.co/tUyUKo8cFE
Do You Have a Federal #StudentLoan? #Covid_19 relief has been extended through December 31, 2020 for Direct Loans & FFEL program loans owned by @usedgov. Contact your #StudentLoanServicer to understand the options available to provide relief. #StudentLoanServicersSupportYou https://t.co/QgCMN0ReV8
#STUDENTLOAN FACTS: Most student loan complaints pertain to borrower frustration w/ loan terms and rules – set by #Congress or a lender – and are generally outside the control of the #StudentLoanServicers working to support borrowers w/ loan repayment. #HowStudentLoansWork https://t.co/l3WeEBzM42
Student Loan Servicing Alliance
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Suite 1200
Washington, DC 20036
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