Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

 

1 month ago
Registered for fall classes? ✅
Don’t forget this important requirement if you’re considering federal student loans 👉 https://t.co/8eq0EZ5F3F https://t.co/kcvmi4nm1D
SLSAorg photo
2 months ago
SLSA just sent Congress and federal agencies recommendations to help make the future transition of 35M borrowers back into #studentloan repayment easier, reduce delinquencies, and quickly help borrowers - simple, workable, and nonpartisan proposals. https://t.co/EJLMNSNsSi
2 months ago
Free webinar July 28 to help you sort out what loans to take to cover your college bills. Not all loans are created equal. Learn about federal loans, private loans & loans made by schools. We call it: Know more. Borrow less. Register: https://t.co/R10EL4QDIi https://t.co/ZKBxaKPPTb SLSAorg photo
2 months ago
Mark your calendars for this week’s must-attend events. From intersectionality and self-care, to resumes and housing markets, you won’t want to miss a second. Watch it all live on LinkedIn and Twitter. https://t.co/DDTv9k4Lap SLSAorg photo
2 months ago
CFPB data shows already low #studentloan complaints continue to decrease and are now down over 30% in last two quarters alone. All while other consumer complaints have risen. Your servicer is working hard in these hard times to give you options to help.
https://t.co/jSVyGx5jyM
4 months ago
More employers are looking for ways to help with student debt, & with contributions of $5,250 per employee per year now tax-free, you can make a meaningful impact. Explore what @Gradifi can do for you & your employees. https://t.co/aq1iL1ccVz https://t.co/kkIdGPddkb SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

1 month ago
Registered for fall classes? ✅
Don’t forget this important requirement if you’re considering federal student loans 👉 https://t.co/8eq0EZ5F3F https://t.co/kcvmi4nm1D
SLSAorg photo
2 months ago
SLSA just sent Congress and federal agencies recommendations to help make the future transition of 35M borrowers back into #studentloan repayment easier, reduce delinquencies, and quickly help borrowers - simple, workable, and nonpartisan proposals. https://t.co/EJLMNSNsSi
2 months ago
Free webinar July 28 to help you sort out what loans to take to cover your college bills. Not all loans are created equal. Learn about federal loans, private loans & loans made by schools. We call it: Know more. Borrow less. Register: https://t.co/R10EL4QDIi https://t.co/ZKBxaKPPTb SLSAorg photo
2 months ago
Mark your calendars for this week’s must-attend events. From intersectionality and self-care, to resumes and housing markets, you won’t want to miss a second. Watch it all live on LinkedIn and Twitter. https://t.co/DDTv9k4Lap SLSAorg photo
2 months ago
CFPB data shows already low #studentloan complaints continue to decrease and are now down over 30% in last two quarters alone. All while other consumer complaints have risen. Your servicer is working hard in these hard times to give you options to help.
https://t.co/jSVyGx5jyM
4 months ago
More employers are looking for ways to help with student debt, & with contributions of $5,250 per employee per year now tax-free, you can make a meaningful impact. Explore what @Gradifi can do for you & your employees. https://t.co/aq1iL1ccVz https://t.co/kkIdGPddkb SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

1 month ago
Registered for fall classes? ✅
Don’t forget this important requirement if you’re considering federal student loans 👉 https://t.co/8eq0EZ5F3F https://t.co/kcvmi4nm1D
SLSAorg photo
2 months ago
SLSA just sent Congress and federal agencies recommendations to help make the future transition of 35M borrowers back into #studentloan repayment easier, reduce delinquencies, and quickly help borrowers - simple, workable, and nonpartisan proposals. https://t.co/EJLMNSNsSi
2 months ago
Free webinar July 28 to help you sort out what loans to take to cover your college bills. Not all loans are created equal. Learn about federal loans, private loans & loans made by schools. We call it: Know more. Borrow less. Register: https://t.co/R10EL4QDIi https://t.co/ZKBxaKPPTb SLSAorg photo
2 months ago
Mark your calendars for this week’s must-attend events. From intersectionality and self-care, to resumes and housing markets, you won’t want to miss a second. Watch it all live on LinkedIn and Twitter. https://t.co/DDTv9k4Lap SLSAorg photo
2 months ago
CFPB data shows already low #studentloan complaints continue to decrease and are now down over 30% in last two quarters alone. All while other consumer complaints have risen. Your servicer is working hard in these hard times to give you options to help.
https://t.co/jSVyGx5jyM
4 months ago
More employers are looking for ways to help with student debt, & with contributions of $5,250 per employee per year now tax-free, you can make a meaningful impact. Explore what @Gradifi can do for you & your employees. https://t.co/aq1iL1ccVz https://t.co/kkIdGPddkb SLSAorg photo

Student Loan Servicing Alliance

1100 Connecticut Avenue NW
Suite 1200
Washington, DC 20036

(202) 955-6055
info@slsa.net
https://slsa.net/

Member Login