Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

 

9 hours ago
Let’s learn about #studentloans. The latest @FAFSA & @usedgov report shares that the outstanding #studentloan portfolio is nearly $1.6 Trillion spread among 42.9 million borrowers. #studentloanfacts https://t.co/SRbQusvcGK SLSAorg photo
1 day ago
#Congress: After federal #studentloan borrowers transition to repayment, #StudentLoanServicers recommend turning to common sense improvements to the borrower experience. Let's ensure a fair, understandable & standardized loan repayment process #BetterServicingWorks https://t.co/Xg5n8FvrnM SLSAorg photo
3 days ago
NEW @MeasureOneInc private #studentloan report finds lenders successfully supported borrowers during the pandemic - overwhelming majority are now back to making regular payments & fewer than 1% of private loans are in default. Read the report: https://t.co/iyuSUO6smN https://t.co/2mDvrhaPhb SLSAorg photo
6 days ago
#Congress: federal #studentloan income-driven repayment (IDR) plans require complicated certification. As borrowers transition to repayment this Fall, we should allow a period before & after resumption where borrowers can verbally certify their income. #SLSAadvocacy https://t.co/uh5FiCiB4y SLSAorg photo
1 week ago
Three Routes to #studentloanforgiveness are already built into existing federal #studentloan programs for those who need it. Reach out to your #StudentLoanServicer now to learn about the repayment plans available that can set you on the path to loan forgiveness. #StudentLoanFacts https://t.co/Y5uy3Gy2sU SLSAorg photo
1 week ago
The tools, options & flexibilities provided by #StudentLoanServicers & lenders to support borrowers during the #COVID19 pandemic helped #PrivateStudentLoan delinquency & default rates remain historically low & demonstrate low distress among #studentloan borrowers. https://t.co/BihxgRY5qI SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

9 hours ago
Let’s learn about #studentloans. The latest @FAFSA & @usedgov report shares that the outstanding #studentloan portfolio is nearly $1.6 Trillion spread among 42.9 million borrowers. #studentloanfacts https://t.co/SRbQusvcGK SLSAorg photo
1 day ago
#Congress: After federal #studentloan borrowers transition to repayment, #StudentLoanServicers recommend turning to common sense improvements to the borrower experience. Let's ensure a fair, understandable & standardized loan repayment process #BetterServicingWorks https://t.co/Xg5n8FvrnM SLSAorg photo
3 days ago
NEW @MeasureOneInc private #studentloan report finds lenders successfully supported borrowers during the pandemic - overwhelming majority are now back to making regular payments & fewer than 1% of private loans are in default. Read the report: https://t.co/iyuSUO6smN https://t.co/2mDvrhaPhb SLSAorg photo
6 days ago
#Congress: federal #studentloan income-driven repayment (IDR) plans require complicated certification. As borrowers transition to repayment this Fall, we should allow a period before & after resumption where borrowers can verbally certify their income. #SLSAadvocacy https://t.co/uh5FiCiB4y SLSAorg photo
1 week ago
Three Routes to #studentloanforgiveness are already built into existing federal #studentloan programs for those who need it. Reach out to your #StudentLoanServicer now to learn about the repayment plans available that can set you on the path to loan forgiveness. #StudentLoanFacts https://t.co/Y5uy3Gy2sU SLSAorg photo
1 week ago
The tools, options & flexibilities provided by #StudentLoanServicers & lenders to support borrowers during the #COVID19 pandemic helped #PrivateStudentLoan delinquency & default rates remain historically low & demonstrate low distress among #studentloan borrowers. https://t.co/BihxgRY5qI SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

9 hours ago
Let’s learn about #studentloans. The latest @FAFSA & @usedgov report shares that the outstanding #studentloan portfolio is nearly $1.6 Trillion spread among 42.9 million borrowers. #studentloanfacts https://t.co/SRbQusvcGK SLSAorg photo
1 day ago
#Congress: After federal #studentloan borrowers transition to repayment, #StudentLoanServicers recommend turning to common sense improvements to the borrower experience. Let's ensure a fair, understandable & standardized loan repayment process #BetterServicingWorks https://t.co/Xg5n8FvrnM SLSAorg photo
3 days ago
NEW @MeasureOneInc private #studentloan report finds lenders successfully supported borrowers during the pandemic - overwhelming majority are now back to making regular payments & fewer than 1% of private loans are in default. Read the report: https://t.co/iyuSUO6smN https://t.co/2mDvrhaPhb SLSAorg photo
6 days ago
#Congress: federal #studentloan income-driven repayment (IDR) plans require complicated certification. As borrowers transition to repayment this Fall, we should allow a period before & after resumption where borrowers can verbally certify their income. #SLSAadvocacy https://t.co/uh5FiCiB4y SLSAorg photo
1 week ago
Three Routes to #studentloanforgiveness are already built into existing federal #studentloan programs for those who need it. Reach out to your #StudentLoanServicer now to learn about the repayment plans available that can set you on the path to loan forgiveness. #StudentLoanFacts https://t.co/Y5uy3Gy2sU SLSAorg photo
1 week ago
The tools, options & flexibilities provided by #StudentLoanServicers & lenders to support borrowers during the #COVID19 pandemic helped #PrivateStudentLoan delinquency & default rates remain historically low & demonstrate low distress among #studentloan borrowers. https://t.co/BihxgRY5qI SLSAorg photo

Student Loan Servicing Alliance

2210 Mount Vernon Ave, Ste 207
Alexandria, VA 22301

(202) 955-6055
info@slsa.net
https://slsa.net/

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