Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

 

10 hours ago
Unknown caller offering guaranteed loan forgiveness?
Don’t let these imposters get you! Learn the signs of a student loan scam: https://t.co/dk4fbTbbl9 https://t.co/btorSBqRyN
SLSAorg photo
15 hours ago
Some people frequently spread false information about #studentloans to advance their personal political agendas. Let’s dig into the top false statements made about #studentloan programs & discuss the reality of these issues. Read more here: https://t.co/OUrGJh1nHh https://t.co/HXulo9YnEv SLSAorg photo
2 days ago
There are a number of reasons why borrowers might default on federal #studentloans. @usedgov shares loan default data annually. #DidYouKnow states in the NE & Midwest tend to have lower default rates, while Southern states typically have the highest #studentloan default rates. https://t.co/M1it9lNWma SLSAorg photo
4 days ago
Countdown to #StudentLoan Repayment - @usedgov announced federally-held loan payments resume #February2022. Contact your Student Loan Servicer now to discuss repayment options. Your Servicer’s website also provides helpful loan info about payment options. #studentloans https://t.co/dbROuX0l6C SLSAorg photo
1 month ago
The requirements for federal #studentloan Public Service Loan Forgiveness (PSLF) were intentionally made complicated under the law to control the cost to the taxpayer. #Congress must change the law & remove these barriers if they want to enable more borrowers to obtain PSLF. https://t.co/7yYJrPJ79m SLSAorg photo
1 month ago
Great News! @MeasureOneInc reports use of #COVID19 forbearance provided by private #studentloan lenders to assist families in financial hardship has stabilized & is currently down to just 3.1% of all private #studentloans in repayment. Read the report: https://t.co/KtdTR3141t https://t.co/l7a2cU1Yj1 SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

10 hours ago
Unknown caller offering guaranteed loan forgiveness?
Don’t let these imposters get you! Learn the signs of a student loan scam: https://t.co/dk4fbTbbl9 https://t.co/btorSBqRyN
SLSAorg photo
15 hours ago
Some people frequently spread false information about #studentloans to advance their personal political agendas. Let’s dig into the top false statements made about #studentloan programs & discuss the reality of these issues. Read more here: https://t.co/OUrGJh1nHh https://t.co/HXulo9YnEv SLSAorg photo
2 days ago
There are a number of reasons why borrowers might default on federal #studentloans. @usedgov shares loan default data annually. #DidYouKnow states in the NE & Midwest tend to have lower default rates, while Southern states typically have the highest #studentloan default rates. https://t.co/M1it9lNWma SLSAorg photo
4 days ago
Countdown to #StudentLoan Repayment - @usedgov announced federally-held loan payments resume #February2022. Contact your Student Loan Servicer now to discuss repayment options. Your Servicer’s website also provides helpful loan info about payment options. #studentloans https://t.co/dbROuX0l6C SLSAorg photo
1 month ago
The requirements for federal #studentloan Public Service Loan Forgiveness (PSLF) were intentionally made complicated under the law to control the cost to the taxpayer. #Congress must change the law & remove these barriers if they want to enable more borrowers to obtain PSLF. https://t.co/7yYJrPJ79m SLSAorg photo
1 month ago
Great News! @MeasureOneInc reports use of #COVID19 forbearance provided by private #studentloan lenders to assist families in financial hardship has stabilized & is currently down to just 3.1% of all private #studentloans in repayment. Read the report: https://t.co/KtdTR3141t https://t.co/l7a2cU1Yj1 SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

10 hours ago
Unknown caller offering guaranteed loan forgiveness?
Don’t let these imposters get you! Learn the signs of a student loan scam: https://t.co/dk4fbTbbl9 https://t.co/btorSBqRyN
SLSAorg photo
15 hours ago
Some people frequently spread false information about #studentloans to advance their personal political agendas. Let’s dig into the top false statements made about #studentloan programs & discuss the reality of these issues. Read more here: https://t.co/OUrGJh1nHh https://t.co/HXulo9YnEv SLSAorg photo
2 days ago
There are a number of reasons why borrowers might default on federal #studentloans. @usedgov shares loan default data annually. #DidYouKnow states in the NE & Midwest tend to have lower default rates, while Southern states typically have the highest #studentloan default rates. https://t.co/M1it9lNWma SLSAorg photo
4 days ago
Countdown to #StudentLoan Repayment - @usedgov announced federally-held loan payments resume #February2022. Contact your Student Loan Servicer now to discuss repayment options. Your Servicer’s website also provides helpful loan info about payment options. #studentloans https://t.co/dbROuX0l6C SLSAorg photo
1 month ago
The requirements for federal #studentloan Public Service Loan Forgiveness (PSLF) were intentionally made complicated under the law to control the cost to the taxpayer. #Congress must change the law & remove these barriers if they want to enable more borrowers to obtain PSLF. https://t.co/7yYJrPJ79m SLSAorg photo
1 month ago
Great News! @MeasureOneInc reports use of #COVID19 forbearance provided by private #studentloan lenders to assist families in financial hardship has stabilized & is currently down to just 3.1% of all private #studentloans in repayment. Read the report: https://t.co/KtdTR3141t https://t.co/l7a2cU1Yj1 SLSAorg photo

Student Loan Servicing Alliance

2210 Mount Vernon Ave, Ste 207
Alexandria, VA 22301

(202) 955-6055
info@slsa.net
https://slsa.net/

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