Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

 

1 day ago
#SCAM ALERT: Do not engage with any company asking you to pay “enrollment” “subscription” or “maintenance” fees to enroll you in a federal #studentloan repayment plan or forgiveness program. #StudentLoanServicers provide these services to you at no charge. #HowStudentLoanswork https://t.co/ocaWUBXoqw SLSAorg photo
2 days ago
The rate of delinquency among #PrivateStudentLoan borrowers has always been low & remains at historic low levels during the pandemic according to @MeasureOneInc. Just 2.1% of private borrowers entered early state #studentloan delinquency in Q3 2020, compared to 2.5% in Q3 2019. https://t.co/o3G0AZxQES SLSAorg photo
3 days ago
Most federal #studentloans provide income-driven repayment (IDR) plans that allow borrowers to take advantage of lower payments & #studentloanforgiveness opportunities. Contact your #StudentLoanServicer now to determine if an income-driven repayment plan is right for you. https://t.co/3co7tgY7mR SLSAorg photo
4 days ago
#FactCheck #StudentLoanForgiveness is already available to borrowers in need via existing federal #studentloan programs. Learn more about existing federal student loan #forgiveness programs here : https://t.co/8bokvcVCQ8 https://t.co/5nQkP3pfbi SLSAorg photo
4 days ago
Consumer complaints about #studentloans have always been low & have been falling for more than the last 4 years. Among the 542,300 consumer complaints filed with @CFPB in 2020, only 1% of those pertained to private or federal student loans. #BetterServicingWorks https://t.co/NVEVRDopw6 SLSAorg photo
4 days ago
#StudentLoan Facts: Companies hired by the federal government to service #studentloans do not own the loans, must honor loan terms set by #Congress & follow regulations, guidance & contractual requirements set by @usedgov. Do you know #HowStudentLoansWork? https://t.co/qkbIP3VM3V SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

1 day ago
#SCAM ALERT: Do not engage with any company asking you to pay “enrollment” “subscription” or “maintenance” fees to enroll you in a federal #studentloan repayment plan or forgiveness program. #StudentLoanServicers provide these services to you at no charge. #HowStudentLoanswork https://t.co/ocaWUBXoqw SLSAorg photo
2 days ago
The rate of delinquency among #PrivateStudentLoan borrowers has always been low & remains at historic low levels during the pandemic according to @MeasureOneInc. Just 2.1% of private borrowers entered early state #studentloan delinquency in Q3 2020, compared to 2.5% in Q3 2019. https://t.co/o3G0AZxQES SLSAorg photo
3 days ago
Most federal #studentloans provide income-driven repayment (IDR) plans that allow borrowers to take advantage of lower payments & #studentloanforgiveness opportunities. Contact your #StudentLoanServicer now to determine if an income-driven repayment plan is right for you. https://t.co/3co7tgY7mR SLSAorg photo
4 days ago
#FactCheck #StudentLoanForgiveness is already available to borrowers in need via existing federal #studentloan programs. Learn more about existing federal student loan #forgiveness programs here : https://t.co/8bokvcVCQ8 https://t.co/5nQkP3pfbi SLSAorg photo
4 days ago
Consumer complaints about #studentloans have always been low & have been falling for more than the last 4 years. Among the 542,300 consumer complaints filed with @CFPB in 2020, only 1% of those pertained to private or federal student loans. #BetterServicingWorks https://t.co/NVEVRDopw6 SLSAorg photo
4 days ago
#StudentLoan Facts: Companies hired by the federal government to service #studentloans do not own the loans, must honor loan terms set by #Congress & follow regulations, guidance & contractual requirements set by @usedgov. Do you know #HowStudentLoansWork? https://t.co/qkbIP3VM3V SLSAorg photo

Student Loan Servicing Alliance

 

The Student Loan Servicing Alliance (SLSA) is the nonprofit trade association that focuses exclusively on student loan servicing issues. Our membership is responsible for servicing over 95% of all federal student loans and the vast majority of private loans, and our membership is a mix of companies, state agencies, non-profits and their service partners.  Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

SLSA’s work focuses on advocating for federal and state policy that improves loan servicing for all borrowers.  We also serve as a forum for developing operational and technical best practices that enhance customer service and loan program administration. Further, we identify obstacles and opportunities within federal and private loan programs that can benefit from our expertise and leadership, and we formulate and support solutions that can achieve simplification and standardization. We also work with other advocacy organizations to support the continuing enhancement and streamlining of student loan servicing laws, regulations, and practices to benefit our customers, borrowers, and improve the value of higher education.  In short, SLSA is the leading voice on how student loan servicing can work best to deliver improved success for borrowers and families

While SLSA itself does not service loans or work with borrowers directly, our membership directory can help direct you on how you can contact your servicer so they can work with you to manage your loans and learn about the options that are available to you.

Twitter Feed

1 day ago
#SCAM ALERT: Do not engage with any company asking you to pay “enrollment” “subscription” or “maintenance” fees to enroll you in a federal #studentloan repayment plan or forgiveness program. #StudentLoanServicers provide these services to you at no charge. #HowStudentLoanswork https://t.co/ocaWUBXoqw SLSAorg photo
2 days ago
The rate of delinquency among #PrivateStudentLoan borrowers has always been low & remains at historic low levels during the pandemic according to @MeasureOneInc. Just 2.1% of private borrowers entered early state #studentloan delinquency in Q3 2020, compared to 2.5% in Q3 2019. https://t.co/o3G0AZxQES SLSAorg photo
3 days ago
Most federal #studentloans provide income-driven repayment (IDR) plans that allow borrowers to take advantage of lower payments & #studentloanforgiveness opportunities. Contact your #StudentLoanServicer now to determine if an income-driven repayment plan is right for you. https://t.co/3co7tgY7mR SLSAorg photo
4 days ago
#FactCheck #StudentLoanForgiveness is already available to borrowers in need via existing federal #studentloan programs. Learn more about existing federal student loan #forgiveness programs here : https://t.co/8bokvcVCQ8 https://t.co/5nQkP3pfbi SLSAorg photo
4 days ago
Consumer complaints about #studentloans have always been low & have been falling for more than the last 4 years. Among the 542,300 consumer complaints filed with @CFPB in 2020, only 1% of those pertained to private or federal student loans. #BetterServicingWorks https://t.co/NVEVRDopw6 SLSAorg photo
4 days ago
#StudentLoan Facts: Companies hired by the federal government to service #studentloans do not own the loans, must honor loan terms set by #Congress & follow regulations, guidance & contractual requirements set by @usedgov. Do you know #HowStudentLoansWork? https://t.co/qkbIP3VM3V SLSAorg photo

Student Loan Servicing Alliance

1100 Connecticut Avenue NW
Suite 1200
Washington, DC 20036

(202) 955-6055
info@slsa.net
https://slsa.net/

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