Servicer Members
ACPE
P.O. Box 110505
Juneau, AK 99811-0505
(800) 441-2962 or (907) 465-2962
acpe@alaska.gov
(907) 465-5316
https://acpe.alaska.gov/
AES
1200 North 7th Street
Harrisburg, PA 17102-1444
Aidvantage
P.O. Box 9635
Wilkes-Barre, PA 18773-9635
Aspire Servicing Center - Iowa
West Des Moines, IA 50265-0970
(800) 243-7552
(515) 471-3983
http://www.studentloan.org/
College Ave Student Loans
c/o University Accounting Service, LLC
PO Box 918
Brookfield, WI 53008-0918
College Foundation Inc.
P.O. Box 41966
Raleigh, NC 27629-1966
(866) 866-2362 or (888) 234-6400
programinformation@cnfc.org (919) 821-3139 https://www.cfnc.org/
CRI
P.O. Box 83106
Lincoln, NE 68501
Discover Student Loans
P.O. Box 30948
Salt Lake City, UT 84130-0947
(800) 788-3368
(801) 996-2454
https://www.discover.com/student-loans/
Edfinancial Services
120 N. Seven Oaks Drive
Knoxville, TN 37922
(800) 337-6884
customerservice@edfinancial.com
(865) 692-6386
https://www.edfinancial.com/Home/
ESCI
P.O. Box 1289
Moon Township, PA 15108
Granite Edvance
3 Barrell Court
Concord, NH 03301
Great Lakes Educational Loan Services, Inc.
2401 International Lane
Madison, WI 53704
(800) 236-4300 or (608) 246-1700
borrowerservices@glhec.org
(800) 375-5288
https://www.mygreatlakes.org/
HESC
4381 W Green Oaks Blvd. – Suite 200
Arlington, TX 76016
(800) 366-4372 or (817) 461-2333
service@hescloans.com
(817) 792-7878
http://www.hescloans.com/
KHESLC
P.O. Box 24328
Louisville, KY 40224-0238
(502) 329-7092 (502) 329-7080 https://ARCServicing.com
Launch Servicing
P.O. BOX 91910
Sioux Falls, SD 57109-1910
(877) 354-2629
customerservice@launchservicing.com
http://www.LaunchServicing.com/
MOHELA
633 Spirit Drive
Chesterfield, MO 63005-1243
(888) 866-4352 or (636) 532-0600
(866) 222-7060 https://www.mohela.com/
NAVIENT
123 Justison Street – Suite 300
Wilmington, DE 19801
(888) 272-5543
(800) 443-9723
https://www.navient.com/
Nelnet
P.O. Box 82561
Lincoln, NE 68501-2561
(888) 486-4722
nelnetcustomersolutions@nelnet.net
(877) 402-5816
https://www.nelnet.com/
NMEAF
7400 Tiburon NE
Albuquerque, NM 87109
(800) 279-5063 or (505) 345-3371
stafford@nmstudentloans.org
(505) 345-6381
https://www.nmeaf.org/
OSLA
P.O. Box 18145
Oklahoma City, OK 73154-0145
(800) 456-6752 or (405) 556-9200
info@osla.org (800) 261-7529 https://osla.org/
RISLA
935 Jefferson Boulevard Suite 3000
Warwick, RI 02886
Local: (401) 468-1700
Toll-Free: (800) 758-7562
customerservice@risla.com
https://www.risla.com/
SallieMae
P.O. Box 3319
Wilmington, DE 19804-4319
South Carolina
8906 Two Notch Road
Columbia, SC 29223
Local: (803) 798-0916
Toll-Free: (800) 347-2752
LOrigination@scstudentloan.org
https://scstudentloan.org/
UHEAA
P.O. Box 45202
Salt Lake City, UT 84145-0202
(877) 336-7378
uheaa@utahsbr.edu
(801) 366-8431
https://www.uheaa.org/
VSAC
P.O. Box 999 – 10 East Allen Street
Winooski, VT 05404
General Information: (800) 642-3177
Loans: (800) 798-8722
info@vsac.org https://www.vsac.org/
Affiliate Members
Access Group
10 North High Street, Suite 400
West Chester, PA 19380
(484) 653-3300
general@accesslex.org (302) 477-4008 https://www.accesslex.org/
All Student Loan
1230 Rosecrans Avenue – Suite 560
Manhattan Beach, CA 90266
(888) 271-9721
info@allstudentloan.org (310) 979-4719 http://www.allstudentloan.org/
Ascendium
38 Buttonwood Court
Madison, WI 53718
Ballard Spahr LLP
1735 Market Street, 51st Floor
Philadelphia, PA 19103
Brazos Higher Education
5609 Crosslake Parkway
Waco, Texas 76712
Coast Professional, Inc.
4273 Volunteer Road
Geneseo, NY 14454
(800) 231-0225
info@coastprofessional.comhttps://coastprofessional.com/
Cognition Financial Corporation
200 Clarendon Street, 3rd Floor
Boston, MA 02116
Evidens Group
1401 Riverplace Blvd. #1209
Jacksonville, FL 32207
(904) 527-3548
elise.nowikowski@evidensgroup.net
http://www.evidensgroup.net/
Gradifi
699 Boylston St. – Suite 200
Boston, MA 02116
(844) 472-3434
membersupport@gradifi.com
https://www.gradifi.com/
Joshua Law Firm LLC
320 Washington Ave
Brooklyn, NY 11205
(347) 871-6648
info@joshualawfirm.com https://www.joshualawfirm.com/
LendKey
9999 Carver Rd, Suite 400
Cincinnati, OH 45242
(888) 966-9268
customer.care@lendkey.com (800) 583-1416 https://www.lendkey.com/contact-us/
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
(800) 657-3866(651) 642-0675 https://www.ohe.state.mn.us/
McGlinchey Stafford
3401 Tuttle Road, Suite 200
Cleveland , OH 44122
National Recoveries, Inc.
4265 Lexington Ave N.
Arden Hills, MN 55126
National Student Clearinghouse
2300 Dulles Station Blvd. – Suite 300
Herndon, VA 20171
PNC Bank
2600 Liberty Ave #200
Pittsburgh, PA 15222
SoFi
234 1st Street
San Francisco, CA 94105
(855) 456-SOFI (7634)
customerservice@sofi.com
https://www.sofi.com/
SunTrust Education Loans
P.O. Box 27172
Richmond, VA 23261-7172
(800) 552-3006
education@suntrust.com
https://www.suntrusteducation.com/
Trellis Company
301 Sundance Pkwy.
Round Rock, TX 78681
(800) 252-9743 or (512) 219-5700
https://www.trelliscompany.org/
UW Credit Union
PO Box 44963
Madison, WI 53744-4963
SLSA's Mission:
The Student Loan Servicing Alliance is a non-profit group of experts and organizations who advocate for resolution of student loan servicing issues, implementation of best practices, and reduced complexity for our customers to make informed decisions. We work for our members and advocate on their behalf.
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