
SLSA Members Elect 2019-2020 Board
New leadership and the 2019-2020 Board will continue to lead our efforts in the next year to work with all stakeholders on issues related to student loan servicing.
New leadership and the 2019-2020 Board will continue to lead our efforts in the next year to work with all stakeholders on issues related to student loan servicing.
On July 25, 2019, SLSA issued a statement in response to the GAO report on IDR information verification (GAO-19-347) that outlined areas for improvement in order to reduce fraud and errors. Servicers have been actively promoting legislation and processes to do just that over the past few years by curbing companies that are committing fraud and also encouraging data-sharing between ED and Treasury.
Servicers have a unique role to play in the federal student loan program as the government’s loan program has grown over time.
This fact sheet gives a high level overview of who servicers are, and their success in driving utilization of income-based repayment plans.